I have a young member of my family who was looking for a house but not in an area where I could actually look myself. I was able to recommend a great agent who really took the time to go over things with this young couple, make them more comfortable with the process and take some of the stress out of looking.
I also was able to find a great mortgage expert who again made sure they understood the cost, where their comfort level was and what the payment would be. He really took the time they needed so they would be comfortable.
We then found an attorney who didn't mind spending a little extra time with them.
It is so important that in this whole buying process, you work with someone who cares about you and handles your questions. If you've been with an agent who seems to busy for you, work with someone who isn't.